US Highway 70-A Box 313 Pine Level, NC 27568 1.800.352.3409

Condition Of Sale & Policy

Methods of Payment:

Credit Card: Visa, MasterCard, Discover and American Express. C.O.D. All orders will be shipped “Money Order/Cashier’s Check Only”.

Pricing:

Prices are subject to change without notice. Price changes are on specific date and orders subsequent to that date will be shipped at prevailing prices. No consignment shipments. Every effort has been made to ensure that the information in our catalog and web site is accurate, however, an occasional error may occur. Therefore, we reserve the right to bill at corrected prices. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Taxes:

The amount of any present or future federal, state, local, or other taxes applicable to the sale of product shall be added to the price and paid by the purchaser unless Phase II has been provided with a valid tax exemption certificate.

Special Orders:

Items not regularly stocked are considered special orders. A 50% deposit and binding purchase order will be required on special orders, and may not be cancelled or returned.

Drop Shipments:

All drop shipments will be subject to venders freight and handling fees. These fees will be in addition to item prices.

Transportation:

We ship via Fed Ex and common carrier only. Common carrier shipments are F.O.B. our location. Charges on freight shipments will vary with customer location. If you have any questions please call.

Damaged Goods:

Damaged or shortage claims on merchandise must be reported to Phase II within 48 hours of delivery. If a shipment shows obvious signs of damage, make a notation with the carrier and notify Phase II. Claims with Fed Ex must be filed through the shipper. Claims with common carrier must be filed with the delivering carrier. Phase II or the carrier will supply you with instructions concerning damaged merchandise.

Returns:

No merchandise can be returned without prior approval. We are not responsible for merchandise returned without proper authorization. We must have date of purchase and invoice number in order to approve a return.. The item(s) must be returned, prepaid within 30 days of original receipt and may be subject to a 15% restocking fee. Special orders may not be returned.

Warranty:

All statements, technical information, and recommendations about our supplied products are based upon test believed to be reliable, but do not constitute a guarantee or warranty. All products are sold with the understanding that the purchaser has independently determined suitability of its use or purpose. We shall honor the manufacturer’s technical evaluation of suspected material and at no time will be responsible for claims beyond the replacement value of defective product or in any way be liable for consequential or incidental damages. Phase II will issue credit to the customer only upon receipt of credit from our vendor. No representative or agent of Phase II is authorized to give guarantee or a warranty or make any representation contrary to the above.

Colors:

Due to the limitations of printing, the color samples for products may not be exact representations. For accurate color please request a sample.

Collection:

If an account or check is referred to an attorney or collection agency, you agree to pay, in addition to the full amount owed, reasonable collector’s fees, attorney’s fees or court costs, as allowable by applicable law.